Privacy Policy

1. Introduction

Selling to Sold ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reseller platform, mobile application, and related services (the "Services"). By using Selling to Sold, you agree to the data practices described in this policy.

We do not use your data for tracking across other apps or websites, and we do not sell your personal information.

2. Information We Collect

Account and Business Information

When you create an account or use our Services, we collect:

• Name, email address, phone number
• Business name and tax identification (if applicable)
• Billing address and payment information
• Shipping addresses
• Profile information, preferences, and account settings

Product and Inventory Information

To operate our platform, we collect:

• Product listings, descriptions, titles
• Images and videos you upload
• Inventory details (SKUs, quantities, locations)
• Purchase history and sourcing information
• Sales data and customer order information

Automatically Collected Information

When you use our Services, we automatically collect:

• IP address and device information
• Mobile OS and device type
• Browser type and version
• Pages visited and features used
• Session duration and usage metrics
• Referring sources and search terms
• Cookies and similar technologies
• API and integration usage

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Selling to Sold platform
• Generate AI-powered product listings and recommendations
• Sync and publish your listings to connected marketplaces
• Process subscription payments
• Provide analytics, insights, and inventory reporting
• Send account notifications, service updates, and security alerts
• Offer customer support
• Improve platform performance, features, and usability
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations

We do not use your data for advertising-based tracking.

4. Camera, Photos, and Permission Usage

The iOS app may request access to the following device permissions:

Camera Access

• We request camera access so you can take photos of products directly in the app.
• We only capture photos when you intentionally take them; we do not access or scan your camera feed otherwise.

Photo Library Access

• We request access to your photo library so you can select item photos to upload to your listings.
• We only access the photos you select. We do not scan or analyze your entire library.

Photo Library Add Access (If Applicable)

If you choose to save edited or processed images back to your device, we request permission to write photos to your library.

Notifications (Optional)

If you opt in, we use notifications to send updates about uploads, listing statuses, or account activity.

5. Information Sharing and Disclosure

We do not sell or rent your personal data. We share information only in these cases:

• Service Providers: Hosting, AI services, analytics, storage, payment processing
• Marketplace Platforms: eBay, Facebook Marketplace, or others you choose to connect
• Your Customers: When buyers purchase items from your listings
• Legal Obligations: When required by law or to protect rights and safety
• Business Transfers: In the event of a merger or acquisition
• With Your Consent: For optional or requested services

6. Data Security

We use industry-standard measures to protect your information:

• TLS/SSL encryption
• Secure cloud infrastructure
• Access control and authentication
• Encrypted database storage
• Regular audits and security testing
• Backups and disaster recovery

While we take reasonable steps to secure your data, no method of transmission is 100% secure.

7. Data Retention

We retain your information as long as your account remains active or as needed for legitimate business purposes. Upon account deletion, you may export your data within 30 days. Certain records may be retained as required for tax, legal, and compliance obligations.

8. Your Rights and Choices

You may:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data (CSV/JSON)
• Opt out of marketing communications
• Manage cookies via your browser settings

To exercise any rights, email privacy@sellingtosold.com.

10. Cookies and Tracking

We use cookies for:

• Essential platform functions
• Analytics and performance
• Feature improvements

We do not use cookies or identifiers for cross-app tracking or advertising tracking.

11. Third-Party Services

We integrate with trusted third-party providers:

• Stripe (payments)
• OpenAI (AI listing generation)
• AWS S3 / CloudFront (file storage)
• Google Analytics (usage insights)
• Email providers (email delivery)

Each provider has its own privacy policy. We encourage you to review them.

12. AI and Machine Learning

We use AI to:

• Generate product descriptions and titles
• Analyze images for categorization
• Provide insights and recommendations

We do not train AI models on your private data without explicit consent.

13. Children's Privacy

Selling to Sold is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18.

14. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we operate. We follow applicable laws such as GDPR for EU users and CCPA for California residents.

15. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information is collected
• Access or delete personal data
• Know whether information is sold or shared (we do not sell data)
• Non-discrimination when exercising rights

16. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or through the app. Your continued use of the Services constitutes acceptance of updates.

17. Contact Us

If you have any questions or wish to exercise your privacy rights, contact us: